Deleting your account

Last updated: 9 October 2026

This page explains how to delete your IS Fleet account and what happens to your data. You can do it yourself — no need to contact support.

In the mobile app

Applies to the IS Driver and IS Manager apps.

  • Open Settings (Account, in the manager app).
  • Scroll to the bottom of the page.
  • Tap “Delete account”, below the Log out button.
  • Confirm in the dialog.

On the web

  • Click your name at the bottom of the side menu and choose Account Settings.
  • Open the “⋮” menu in the page header.
  • Choose “Delete account” and confirm with “Delete permanently”.

What is deleted

  • First and last name, phone number, email, profile photo.
  • Password and all active sessions.
  • Push-notification tokens for all your devices.
  • Signing in becomes permanently impossible.

What remains

Trips, documents and messages stay in your company's history in anonymised form: a deleted-user marker replaces your name.

These are the employer's work records, which it is required to retain — including for transport reporting. They are no longer linked to your personal data.

If you cannot sign in

If you have lost access and cannot delete the account yourself, send a request to isfleet.eu@gmail.com from the phone number or email linked to the account. We will process it within 30 days.